CompTIA A+ 220-1001 (Core 1) & 220-1002 (Core 2) (2019)

(9 customer reviews)

Leading the way

CompTIA A+ 220-1001 (Core 1) & 220-1002 (Core 2) (2019)

(9 customer reviews)

| Total Course Video Hours: 35 Hrs 22 Min
|  Videos: 121
|  Course Access: 12 Months Unlimited Access
|  Study Method: Online Video Lessons
|  Course Type: Certificate Course
|  Award: Cyber Studies Institute
|  International Certification (optional): CompTIA A+ 220-1001 (Core 1) & 220-1002 (Core 2)

Course Fee:


Current Special Ends in:

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The CompTIA A+ 220-1001 & 220-1002 training for the new Core Series covers expanded content on growing parts of the IT support role including an expansion of baseline security topics and a different approach to defining competency in operational procedures. CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing, and network troubleshooting. The CompTIA A+ 220-1002 course covers Operating Systems, Security, Software Troubleshooting and Operational Procedures.

The content for this training is divided into two separate full-length courses.

How Much Can I Make With A CompTIA A+ Certification

This CompTIA A+ certification training is perfect for individuals beginning his/her career in the IT Industry and is best for people in positions such as a Support Specialist, Field Service Technician, Desktop Support Analyst, Help Desk Support. The average salary for people with this certification can range anywhere between $40,000 to $70,000 based on current data from Indeed. Visit the Indeed website for current data related to some of the key positions and salaries related to CompTIA A+ certification.

This CompTIA A+ certification training is the most recent updated path to CompTIA A+ Certification and replaces the prior CompTIA A+ (220-901 and 220-902) course. For more information on CompTIA A+ certification, visit the site.


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CompTIA A+
220-1001 (Core 1)

1.0 – Mobile Devices
• What are we covering?
• 1.1 Given a scenario, install and configure laptop hardware and components
• 1.2 Given a scenario, install components within the display of a laptop
• 1.3 Given a scenario, use appropriate laptop features
• 1.4 Compare and contrast characteristics of various types of other mobile
• 1.5 Given a scenario, connect and configure accessories and ports of other
mobile devices
• 1.6 Given a scenario, configure basic mobile device network connectivity and
application support
• 1.7 Given a scenario, use methods to perform mobile device synchronization
2.0 Networking
• What are we covering?
• 2.1 Compare and contrast TCP and UDP ports, protocols and their purpose
• 2.2 Compare and contrast common networking hardware devices
• 2.3 Given a scenario, install and configure a basic wired/wireless SOHO
• 2.4 Compare and contrast wireless networking protocols
• 2.5 Summarize the properties and purposes of services provided by
networked hosts
• 2.6 Explain common network configuration concepts
• 2.7 Compare and contrast internet connection types, network types and their
• 2.8 Given a scenario, use appropriate networking tools
3.0 Hardware
• What are we covering?
• 3.1 Explain basic cable types, features and their purposes
• 3.2 Identify common connector types
• 3.3 Given a scenario, install RAM types
• 3.4 Given a scenario, select, install and configure storage devices
• 3.5 Given a scenario, install and configure motherboards, CPUs and add-on
• 3.6 Explain the purposes and uses of various peripheral types
• 3.7 Summarize power supply types and features
• 3.8 Given a scenario, select and configure appropriate components for a
custom PC configuration to meet customer specifications/needs
• 3.9 Given a scenario, install and configure common devices
• 3.10 Given a scenario, configure SOHO multifunction devices/printers and
• 3.11 Given a scenario, install and maintain various print technologies
4.0 Virtualization and Cloud Computing
• 4.1 Compare and contrast cloud computing concepts
• 4.2 Given a scenario, set up and configure client-side virtualization
5.0 Hardware and Network Troubleshooting
• What are we covering?
• 5.1 Given a scenario, use the best practice methodology to resolve problems
• 5.2 Given a scenario, troubleshoot problems related to motherboards, RAM,
CPUs and power
• 5.3 Given a scenario, troubleshoot hard drives and RAID arrays
• 5.4 Given a scenario, troubleshoot video, projector and display issues
• 5.5 Given a scenario, troubleshoot common mobile device issues while
adhering to the appropriate procedures
• 5.6 Given a scenario, troubleshoot printers
• 5.7 Given a scenario, troubleshoot common wires and wireless network

CompTIA A+
220-1002 (Core 2)

Module 1 – Operation Systems
• Compare and contrast common operating system types and their purposes
• Compare and contrast features of Microsoft Windows versions
• Summarize general OS installation considerations and upgrade methods
• Given a scenario, use appropriate Microsoft command line tools
• Given a scenario, use Microsoft operating system features and tools
• Given a scenario, use Microsoft Windows Control Panel utilities
• Summarize application installation and configuration concepts
• Given a scenario, configure Microsoft Windows networking on a client/desktop
• Given a scenario, use features and tools of the Mac OS and Linux client/desktop operating
Module 2 – Security
• Summarize the importance of physical security measures
• Explain logical security concepts
• Compare and contrast wireless security protocols and authentication methods
• Given a scenario, detect, remove, and prevent malware using appropriate tools and methods
• Compare and contrast social engineering, threats, and vulnerabilities
• Compare and contrast the differences of basic Microsoft Windows OS security settings
• Given a scenario, implement security best practices to secure a workstation
• Given a scenario, implement methods for securing mobile devices
• Given a scenario, implement appropriate data destruction and disposal methods
• Given a scenario, configure security on SOHO wireless and wired networks
Module 3 – Software Troubleshooting
•Given a scenario, troubleshoot Microsoft Windows OS problems
• Given a scenario, troubleshoot and resolve PC security issues
• Given a scenario, use best practice procedures for malware removal
• Given a scenario, troubleshoot mobile OS and application issues
• Given a scenario, troubleshoot mobile OS and application security issues
Module 4 – Operational Procedures
•Compare and contrast best practices associated with types of documentation
• Given a scenario, implement basic change management best practices
• Given a scenario, implement basic disaster prevention and recovery methods
• Explain common safety procedures • Explain environmental impacts and appropriate controls
• Explain the processes for addressing prohibited content/activity, and privacy, licensing, and
policy concepts
• Given a scenario, use proper communication techniques and professionalism
• Identify the basics of scripting • Given a scenario, use remote access technologies


9 reviews for CompTIA A+ 220-1001 (Core 1) & 220-1002 (Core 2) (2019)

  1. Elijah

    The course provided actionable strategies that I can implement immediately to improve my skills.

  2. Zamile

    Cant thank you enough for this great course

  3. Harper

    Loved the course

  4. Lila

    The course offered a good balance between theory and practical application, ensuring a comprehensive learning experience.

  5. Grace

    The course content was presented in a way that made it easy to understand and absorb.

  6. Lulu

    The course helped me develop a solid foundation in the subject matter, even as a beginner.

  7. Lumka

    I owe my dream job to CSI. Thank you for making it possible!

  8. Jengo

    I absolutely loved every aspect of this course. Thank you so much!

  9. Zola

    This course has exceeded my expectations in every way.

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