IT User Support Specialist Career Course

Overview of the Programme

The IT User Support Specialist Course at Cyber Studies Institute is designed for the student who has no prior knowledge of the basics of IT and yet demands an advanced career option in an ever-changing dynamic technology market environment. This holistic program interweaves the pulse-taking core certifications from CompTIA and Microsoft with a front-runner AI training module that positions students best in the domains of IT support, network management, and security. Be it starting from scratch or enhancing your knowledge, the programme entails the perfect blend of theoretical understanding and practical application under the guidence of industry experts.

Courses Included

CompTIA FC0-U61: IT Fundamentals (2 weeks)

Get started with IT by learning the basics. This course covers core topics: hardware, software, networking, and security. It is a good course to pursue for those beginning their studies in IT, and it will help set the stage for further studies.

Business Fundamentals with AI by ChatGPT (1 Week)

Get an inside look into the rapidly evolving world of artificial intelligence and its business applications. This course will introduce you to AI tools like ChatGPT and show you how you can use AI to make your business more efficient in its processes and customer interactions.

CompTIA A+ 220-1101 (Core 1) (3 Weeks)

Covers hardware, networking, mobile devices, and cloud computing to prepare for the CompTIA A+ Core 1 certification that will prove you have the basic skills to troubleshoot and solve IT support problems.

CompTIA A+ 220-1102 (Core 2) (3 Weeks)

Takes you to operating systems, software troubleshooting, and operational procedures as you prepare for the CompTIA A+ Core 2 certification, showing you are able to carry on with the full range of IT support activities.

Microsoft Managing Modern Desktops (1 Week)

Learn how to deploy, configure, secure, manage, and monitor in an enterprise environment devices and client applications. This course is so critically essential in mastering the Microsoft tools and platforms that have become the order of the day in the modern workplace.

CompTIA Network+ N10-008 (7 Weeks)

Detailed information on each of the networking concepts, troubleshooting, and network security course. This course is essential for everyone who wants to be a network professional—from IP addressing to cloud computing. This course covers how to secure a network and how to manage risk.

CompTIA Security+ SY0-701 (3 weeks)

The class prepares attendees for successful completion of the CompTIA Security+ certification, guaranteed to prove students are successfully trained to protect their organization’s data and systems from security threats.

Benefits

Professional Development: Graduates will complete the program with credentials from both the CompTIA and Microsoft brands, which will offer an increase in professional enhancement and employability when seeking a career in the technological field. (External exams and certification fees are not included in this course fee)

All-round Course Framework: The course content is extensive, ranging from fundamental IT areas to the core of network and security management, thus making you achieve several job roles in a very shorter period of time.

Flexibility in Learning: The program will be completed at your own pace. Ranging from one to seven weeks, the courses allow you to balance your learning with your other personal and professional commitments.

Expert Guidance: Learn from vets in the business who carry real-world experience into the course so that you receive practical insights and mentorship.

Careers

At the end of this course, you will qualify for some of the hottest jobs in the IT industry:

• IT Support Specialist
• Network Administrator
• Systems Administrator
• Desktop Support Technician
• Security Analyst

Average salary in South Africa

Average salaries of IT professionals in South Africa. The salary changes with respect to roles, as mentioned below:
IT Support Specialist -R180 000 to R300 000 per year
Network Administrator: R250,000 – R450,000 per year
Security Analyst: R350,000 – R600,000 per year

Why Enroll in this Course?

The Cyber Studies Institute IT User Support Specialist course is a unique program woven in sound standing and advanced technical assets; the kind needed for today’s tech-driven job market. Backed up by relevant industrial-specific certifications alongside flexibility in learning, our program is designed for preparing your career with the fastest-growing IT domains. It does not matter whether you are starting or willing to upskill; the program offers tools, knowledge, and credentials needed to succeed in the competitive world of IT.

Enroll today and be on your way to a fulfilling career in technology!