Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician

(9 customer reviews)
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Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician

(9 customer reviews)

| Total Course Video Hours: 14 Hrs 28 Min
|  Videos: 96
|  Course Access: 12 Months Unlimited Access
|  Study Method: Online Video Lessons
|  Course Type: Certificate Course
|  Award: Cyber Studies Institute
|  International Certification (optional): Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician

Course Fee:

R1700,00

Current Special Ends in:

  • 00Days
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Overview

This course covers the following topics in order to prepare students for the Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician exam: Identifying cause of and resolving desktop application issues, identifying cause of and resolving networking issues, managing and maintaining systems that run Windows 7 client, supporting mobile users. and identifying cause of and resolving security issues.

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Curriculum

Chapter 01 Installing, Upgrading, and Migrating to Windows 7
1.1 Introduction To Exam 685 Windows 7 Enterprise

 

Desktop Support Technician
1.2 Introduction To Installing Upgrading And Migrating To
Windows 7
1.3 Windows 7 Pre Installation Requirements
1.4 Installing Windows 7 Part 1
1.5 Installing Windows 7 Part 2
1.6 Installing Windows 7 Part 3
1.7 Overview Of Image Based Installations Part 1
1.8 Overview Of Image Based Installations Part 2
1.9 Overview Of Image Based Installations Part 3
1.10 Configuring Application Compatibility
1.11 Chapter 1 Summary

 

Chapter 02 Configuring Disks And Device Drivers
2.1 Introduction To Configuring Disks And Device Drivers
2.2 Managing And Maintaining Disks Part 1
2.3 Managing And Maintaining Disks Part 2
2.4 Managing And Maintaining Disks Part 3
2.5 Installing And Configuring Device Drivers
2.6 Chapter 2 Summary

 

Chapter 03 Configuring File Access And Printers
3.1 Introduction To Configuring File Access And Printers
3.2 Overview Of Authentication And Authorization
3.3 Managing File Access Part 1
3.4 Managing File Access Part 2
3.5 Managing Shared Folders Part 1
3.6 Managing Shared Folders Part 2
3.7 Configuring File Compression
3.8 Managing Printing
3.9 Chapter 3 Summary

 

Chapter 04 Indentifying And Resolving Log on Problems
4.1 Introduction To Indentifying And Resolving Logon
Problems
4.2 Understanding Authentication
4.3 Managing Computer Accounts
4.4 Additional Network Services Part 1
4.5 Additional Network Services Part 2
4.6 Troubleshooting User Properties
4.7 Resolving Logon Issues
4.8 Chapter 4 Summary

 

Chapter 05 Configuring Network Connectivity
5.1 Introduction To Configure Network Connectivity
5.2 Configuring TCPIP Connectivity Part 1
5.3 Configuring TCPIP Connectivity Part 2
5.4 Configuring TCPIP Connectivity Part 3
5.5 Automatic IP Address Allocation
5.6 Name Resolution
5.7 Wireless Networking Part 1
5.8 Wireless Networking Part 2
5.9 Wireless Networking Part 3
5.10 Chapter 5 Summary

 

Chapter 06 Troubleshooting Network Issues
6.1 Introduction To Troubleshooting Network Issues
6.2 Troubleshooting Network Connectivity Part 1
6.3 Troubleshooting Network Connectivity Part 2
6.4 Troubleshooting Network Connectivity Part 3
6.5 Troubleshooting Name Resolution Part 1
6.6 Troubleshooting Name Resolution Part 2
6.7 Troubleshooting Name Resolution Part 3
6.8 Troubleshooting Network Printing Part 1
6.9 Troubleshooting Network Printing Part 2
6.10 Troubleshooting Network Printing Part 3
6.11 Chapter 6 Summary

 

Chapter 07 Mobile Computing And Remote Access
7.1 Introduction To Mobile Computing And Remote Access
7.2 Configuring Mobile Computer And Device Settings
7.3 Using Remote Control Tools
7.4 Configuring And Troubleshooting Remote Access Part 1
7.5 Configuring And Troubleshooting Remote Access Part 2
7.6 Configuring And Troubleshooting Remote Access Part 3
7.7 Configuring And Troubleshooting Remote Access Part 4
7.8 Configuring Branch Cache
7.9 Chapter 7 Summary

 

Chapter 08 Securing Windows 7 Desktops
8.1 IntroductionToSecuringWindows7Desktops
8.2 OverviewOfSecurityManagementPart1
8.3 OverviewOfSecurityManagementPart2
8.4 OverviewOfSecurityManagementPart3
8.5 UserAccountControl
8.6 ApplicationRestrictionsPart1
8.7 ApplicationRestrictionsPart2
8.8 ConfiguringTheWindowsFirewallPart1
8.9 ConfiguringTheWindowsFirewallPart2
8.10 ConfiguringTheWindowsFirewallPart3
8.11 ConfiguringTheWindowsFirewallPart4
8.12 SecuringAndTroubleshootingInternetExplorerPart1
8.13 SecuringAndTroubleshootingInternetExplorerPart2
8.14 SecuringAndTroubleshootingInternetExplorerPart3
8.15 SecuringAndTroubleshootingInternetExplorerPart4
8.16 Chapter8Summary

 

Chapter 09 Optimizing And Troubleshooting Performance And Reliability
9.1 IntroductionToOptimizingAndTroubleshootingPerformanceAndReliabilty
9.2 OverviewOfPerformanceAndReliabilityToolsPart1
9.3 OverviewOfPerformanceAndReliabilityToolsPart2
9.4 OptimizingPerformancePart1
9.5 OptimizingPerformancePart2
9.6 DealingWithHardwareFailure
9.7 Chapter9Summary

 

Chapter 10 Maintaining Windows 7 Desktops
10.1 IntroductionToMaintainingWindows7Desktops
10.2 TroubleshootingUtilitiesPart1
10.3 TroubleshootingUtilitiesPart2
10.4 TroubleshootingUtilitiesPart3
10.5 TroubleshootingUtilitiesPart4
10.6 BackingUpAndRestoringData
10.7 UsingSystemRestore
10.8 ConfiguringWindowsUpdate
10.9 Chapter10Summary
10.10 Outro

9 reviews for Microsoft 70-685 Pro: Windows 7, Enterprise Desktop Support Technician

  1. Isabella

    Best course I have ever done!

  2. Sizakele

    This course has been a game-changer for me.

  3. Mzwandile

    The dedication and expertise shown by you are unmatched. Best college ever!

  4. Samuel

    The knowledge I gained from this course is invaluable. Thank you!

  5. Lungile

    You guys are rock stars. Thank you for an incredible experience!

  6. Thandiswa

    The course was flexible, allowing me to access the materials anytime and from any device.

  7. Ayanda

    The course offered lifetime access to the materials, allowing me to revisit and reinforce my learning whenever needed.

  8. Aziza

    This course was truly outstanding. Thank you for the incredible experience.

  9. Elizabeth

    The course was flexible, allowing me to access the materials anytime and from any device.

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